new referral

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The Starter Packs that we make are freely distributed to people in need.  We believe in giving people a hand up, not a hand out.

As Starter Packs are a limited resource, they are:

  • Only available to homeless clients embarking on a new tenancy or planned programme of housing support and who have moved from temporary or unstable accommodation
  • Only available as an emergency provision, as and when supplies permit

Pack Collection

  • If a pack is approved, it must be collected only by the Referrer between 9:30 and 11:00 on Friday, from our centre in Smithies (please don’t bring the recipient)
  • Social distancing guidelines MUST be followed including the wearing of a mask
  • no collection will mean a new application has to be made


  • deadline for new referrals: 5pm Wednesdays
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